Concerns following treatment

We’re here to support you throughout your journey with us, and so it’s important that you know where is best to find appropriate advice and guidance if you have any concerns or unexpected symptoms following your procedure.

Please note that the emergency services are always best placed to assist in urgent cases, so please contact them directly to receive the swift care you require if you have any of the symptoms outlined in the Emergency Signs & Symptoms section below.

General queries

Your Surgeon Assistant is available to guide and advise you following your procedure. If you have any questions regarding your recovery which are not related to symptoms, please contact them on the number they have given you. If you are unable to get in touch with them and still would like to speak to someone, please call us on 0300 373 1711 and we will do all we can to help.

Non-emergency signs and symptoms

If you have symptoms which aren’t immediately life-threatening, including the following examples, please contact your Surgeon Assistant on the number they have given you, or call us on 0330 373 1722 during working hours. Between 8pm and 8am, our emergency out of hours service can be contacted directly on 07492 926097:

• Excessive pain lasting for more than 4 hours, even after taking your prescribed pain medication.
• Excessive swelling, where the skin appears red, shiny and hot.
• Excessive oozing from the incision site, with discolouration and/or a foul odour.
  
  

Emergency signs and symptoms

It’s important to be vigilant and to be able to recognise emergency signs or symptoms that may need immediate medical attention. If you experience any of the following, it’s vital that you seek urgent assistance by calling 999 without delay.

• Excessive breathlessness, difficulty taking a full deep breath, pain while breathing deeply, breathlessness even at rest, or a blueish tinge to the lips.
• Pain swelling and redness in one or both logs, particularly the calf.
• Coughing up blood.
• Collapsing suddenly.
• A temperature above 38 C (100.4 F) accompanied by pain, swelling, an open wound and foul-smelling pus.